There are many services out there which helps in providing automated support and data collection when a user visits your site. Specially if your website is build on WordPress, Tawk.to is a great free service which provides you the option to engage with your visitors with AI bots. You have multiple options to add staff and knowledge base for the ease of your visitors. If you have not setup tawk.to on your website yet here is a guide link – How to Add Free Chatbot to Your WordPress Website? Having a visitor support system can have the following benefits:
- If you engage with your visitor there is a chance of making a conversion.
- You can filter out the audience and understand their needs with the automation.
- You will be able to collect visitor data and re-target them later.
- You can reduce effort, by providing them easy access to repeated information.
Code for button toggle.
You need to add the following code to your header or footer of the website.
jQuery(document).ready(function($){
$( "#widget_button" ).on( "click", "a", function() {Tawk_API.toggle();});
});
Step 1: Add the Code Using a Plugin
You can add the code above using a plugin like Simple Custom CSS and JS. Once you install and activate it. Add a JS snippet and paste the code there. Make sure you select it to run in front-end and in the head element.
Step 2: Open the Page in Elementor and Add the Button with and ID
You need to open the portal in elementor and add the button, go to advanced and add the css id. Make sure you add the id same as you added during the code.
Once you have done this and someone clicks the button the chat widget would toggle automatically.
If you want to integrate whatsapp here is a reference guide – How to Add Whatsapp Chatbot to your Website?
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